Customer Care at Craig and Landreth

We would like to introduce you to our Customer Care Benefits Program. You must submit the proper documentation when requesting reimbursement.

Reimbursement Benefits
  • Complete Disablement
  • Key Recovery
  • Key Lock-Out
  • Towing and Vehicle Extraction
  • Roadside Assistance
  • Tire Replacement
  • Ambulance
  • Insurance Deductible
  • Travel Vehicle Loss
  • Vehicle Exterior Accessory
Membership Also Includes
  • Vehicle Coded & Registered with NCIB
  • Personal Identity Theft Protection
Complete Disablement

If you break down 100 or more miles from home, we will reimburse you for lodging and meals $100 per day for up to 3 consecutive days per occurrence. $1000 maximum payout in 60-month period.

Key Recovery

If you lose your key and need to have a new one made, we will reimburse you $30 per occurrence. $120 maximum payout for 60-month period.

Key Lock-Out

If you lock your keys in your car and use a key lock-out service, we will reimburse you $50 per occurrence. $250 maximum payout in 60-month period.

Towing and Vehicle Extraction

If you need your vehicle towed or extracted, we will reimburse you $50 per occurrence. $250 maximum payout in 60-month period.

Roadside Assistance

If you battery needs a jump, you need gasoline delivered, or inflation of tires, we will reimburse you $50 per occurrence. $250 maximum payout in 60-month period.

Tire Replacement

If you tire need to be replaced or leaks because of road hazard, we will we reimburse you $50 per occurrence. $250 maximum payout in 60-month period.

Ambulance Reimbursement

If you are involved in an accident and need ambulance service, we will reimburse you $100 per occurrence. $300 maximum payout in 60-month period.

Insurance Deductible

If your vehicle is deemed a total loss, we will reimburse you $100 per occurrence. $300 maximum payout in 60-month period.

Travel Vehicle Loss

If your vehicle is stolen over 250 miles from home and deemed a total loss, we will reimburse you for your traveling expenses $100 a day per for up to 3 consecutive days per occurrence. $500 maximum payout in 60-month period.

Vehicle Exterior Accessory

If you need a replacement of a broken windshield, headlights, tail lights, fog lights, side mirrors, etc., we will reimburse you $50 per occurrence. $300 maximum payout in 60-month period.

Security Solutions:
  • 1 Year Complimentary Membership (Upgrades Available)
  • Anti-Theft System: $6100 in benefits in the event of vehicle theft. Qualifies for insurance discounts in Kentucky.
  • ID Theft: Information is the new currency!
    ID theft is the #1 crime in the world. Over 10 million Americans become victims each year. We protect your identity for 1 year.